Contact us

Contact Five Star Plug

For new inquiries, please email info@fivestarplug.com. We respond within 24 hours.

For urgent matters regarding an active booking or property issue, call or text 407-801-2063 for immediate assistance.

Frequently Asked Questions

What do you charge for co‑hosting?

Our fee typically ranges from 10–20% of booking revenue, based on property type and scope. We’ll quote a clear, all‑in rate after a quick consult.

How fast can you get my place live and earning?

Most properties launch in 3–7 days depending on listing setup, photos, and cleaner onboarding.

Do I keep control of my calendar and payouts?

Yes. You remain the listing owner; we’re added as co‑hosts to manage day‑to‑day operations.

Can you work with my current cleaner or handyman?

Absolutely. We can manage your existing team or bring in our vetted, five‑star vendors.

How do you handle guest issues or emergencies?

We provide 24/7 guest support, clear house rules, and rapid vendor dispatch. You’ll receive updates through our regular reports.

Who pays for cleaning and supplies?

Guests pay a cleaning fee. We schedule turnovers and manage inventory (linens, toiletries, basics) to keep the home guest‑ready.

What about damages or parties?

We use guest screening, smart check‑in, and noise‑aware tools if desired. We also guide documentation for platform coverage and deposits.

Do you lock owners into long contracts?

No long lock‑ins. Start with a simple agreement and a 30‑day trial—stay because it works.

How will I know how my property is performing?

You’ll receive clear performance reports (revenue, occupancy, reviews) and have direct access to our team.

What types of properties do you manage?

Premium single‑family homes, upscale condos, stylish townhomes, and luxury apartments—maintained to impeccable, five‑star standards.

Have more questions?

Shoot us an email or book a free consult—we’ll tailor everything to your property.

Location

Orlando, Florida

United States